Shipping Policy
We aim to deliver all items in a reliable and timely manner. The following information explains how shipping works at trekx.shop.
1. Processing Time
Orders are typically processed within 1–3 business days. During peak seasons or holidays, processing may take slightly longer.
2. Shipping Time & Regions
We ship to most major regions, including the U.S., Canada, U.K., Australia, and many EU countries.
Average delivery time:
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United States: 5–12 business days
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Canada/Europe: 7–15 business days
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Rest of the World: 10–20 business days
(Delivery timelines can vary due to customs delays or unforeseen carrier issues.)
3. Tracking
A tracking number will be emailed once your order ships. Tracking updates may take 24–72 hours to appear.
4. Failed Deliveries
If a shipment is returned due to an incorrect address or multiple failed delivery attempts, additional reshipping costs may apply.
5. Lost / Delayed Parcels
If your package has not arrived within the stated timeframe, contact us and we will investigate with the carrier.
6. Contact
Shipping-related questions?
📩 service@trekx.shop