Privacy Policy

Welcome to trekx.shop (“we”, “our”, “the Company”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect several types of information in order to provide and improve our services:

Personal Information

Full name, shipping address, billing address
Email address (including the one you use for order communication)
Phone number, if provided by you
Payment-related details (processed securely by third-party payment gateways; we do not store card numbers)

Automatically Collected Data

Browser type, device information, IP address
Cookie identifiers, session IDs
Pages viewed, time spent on site, and referring URLs

Optional Information

Product reviews
Contact form submissions
Preferences or personalization settings

2. How We Use Your Information

We use the information we collect for purposes including but not limited to:

Processing and delivering orders quickly and accurately
Customer service support through service@trekx.shop
Preventing fraudulent activities
Website optimization, analytics, and functionality improvements
Sending transactional emails and occasional promotional notices (you may unsubscribe at any time)

3. Sharing & Disclosure

We may share your information with:

Trusted logistics partners (for shipping your orders)
Payment processors
Email service providers
Fraud prevention and security vendors

We never sell your personal information to third parties.

4. Cookies

Cookies help us improve site performance and personalize your shopping experience. You may disable cookies via your browser, but some features may not function correctly.

5. Data Retention

We retain customer order information for accounting, legal compliance, and internal reference. You may request erasure or modification at any time.

6. Your Rights

Depending on your region, you may have rights such as:

Request access to the data we hold
Correct or delete personal information
Opt out of marketing communications
Withdraw consent

7. Contact Us

Questions about privacy?
📩 service@trekx.shop